Last updated: December 15, 2024
These General Terms and Conditions of Sale (GTC) govern the contractual relations between Wodress (hereinafter "we") and any person placing an order on the WODRESS website (hereinafter "the customer"). By validating his order, the customer accepts these GTC without reservation.
Article 1: Purpose
The purpose of these General Terms and Conditions is to define the rights and obligations of the parties in the context of the online sale of products offered by our site.
Article 2: Products
The essential characteristics of the products are described on each product sheet. The photographs are provided for information purposes only.
In the event of any error or omission in the description, we cannot be held responsible.
Article 3: Price
The prices displayed on the site are expressed in euros (€) and include all taxes (TTC). Delivery costs, if applicable, are specified before the order is validated.
We reserve the right to change prices at any time, but products will be invoiced based on the rates in effect at the time of ordering.
Article 4: Orders
The customer can place an order online via our website. An order is considered final after:
- Payment validation.
- Sending a confirmation email by our services.
We reserve the right to refuse or cancel any order for legitimate reasons, such as a payment problem or suspected fraud.
Article 5: Payment
Payment is secure and can be made via the following methods:
- Bank card (Visa, Mastercard, etc.),
- PayPal
In case of payment failure, the order will be cancelled.
Article 6: Delivery
The products are delivered to the address indicated by the customer when ordering.
- Delivery times: Delivery times vary between [X] and [Y] business days, unless otherwise stated.
- Costs: Delivery costs are specified during the ordering process.
We cannot be held responsible for delays attributable to the carrier.
Article 7: Right of withdrawal
In accordance with article L.221-18 of the Consumer Code, the customer has a period of 14 calendar days to exercise his right of withdrawal without having to provide reasons.
- Return of products: Items must be returned in their original condition, unworn, unwashed, and with their labels intact.
- Return costs: Return costs are the responsibility of the customer.
To exercise this right, contact us at wodressoff@gmail.com
Article 8: Guarantees
All products sold on our site benefit from:
- From the legal guarantee of conformity (articles L.217-4 et seq. of the Consumer Code).
- Guarantee against hidden defects (articles 1641 et seq. of the Civil Code).
In case of defective product, contact us immediately at wodressoff@gmail.com .
Article 9: Liability
We cannot be held responsible for indirect damages related to the use of the products or the site.
Article 10: Disputes
In the event of a dispute, an amicable solution will be sought as a priority. Failing this, the customer may contact:
- The competent court of the place of residence of the customer , or
- The Paris Commercial Court .
Article 11: Modifications to the T&Cs
We reserve the right to modify these T&Cs at any time. The applicable T&Cs are those in effect on the date of the order.